How can we help?

Click “Open account” in the top-right, fill in your email and a password, then complete KYC verification. Most accounts are approved within minutes.

Yes — the minimum first deposit is $100 (or equivalent in EUR / GBP / USDT).

XBlu is available in 120+ countries. Some jurisdictions are restricted — including the US, Canada, Japan, and any country on UN, EU, UK or OFAC sanctions lists. See our Terms of Service for the full list.

A valid government-issued ID (passport, national ID or driving licence), proof of address dated within 3 months (utility bill or bank statement), and a quick selfie / liveness check.

Card deposits and stablecoin transfers are instant. Bank wires typically clear within 1–2 business days depending on your bank.

Withdrawal requests are processed instantly. Stablecoin withdrawals usually hit your wallet within hours; bank withdrawals may take 2–5 business days depending on the destination bank.

XBlu doesn’t charge deposit fees. Withdrawals are free up to one per month; additional withdrawals carry a small network or processing fee depending on the method.

No. Withdrawals must go back to a payment method in your own name. This is an AML requirement, not an XBlu policy choice.

Up to 1:500 on major FX pairs, 1:200 on indices and gold, 1:100 on energy and minor metals, 1:50 on major crypto pairs, and 1:20 on stocks. Limits depend on your jurisdiction.

MetaTrader 5 (desktop, web and mobile), plus the XBlu web platform and the XBlu iOS / Android apps.

Yes — all strategies are welcome including scalping, automated EAs and hedging. We only restrict latency arbitrage against stale quotes.

You’ll receive an alert when your margin level drops to 100%. At 50% your positions are automatically closed, starting with the largest loss-making one, to protect your account from going negative.

Account → Security → Two-factor authentication. We support TOTP apps (Google Authenticator, Authy, 1Password) and hardware keys (YubiKey).

Contact support@xblu.io with your registered email. We’ll verify your identity and unlock the account within a few hours.

Yes. Client funds are held in segregated accounts with tier-1 banks, separately from XBlu’s operating capital, in accordance with applicable client-money rules.